Frequently Asked Questions

We are an online shop selling handmade eco-resin home and lifestyle products based in West Sussex UK. We are the perfect place to find gifts and sustainable crafted items!

It is made of Jesmonite!

Jesmonite is a combination of a reactive mineral base and a pure water based acrylic resin. Although not strictly a 'bio-resin', can be used as an environmentally friendly substitute for polyester GP resin. Although it is still a plastic/acrylic polymer, it is water-based and non-toxic to the user making it an 'eco-resin'.

This product is not dishwasher or microwave friendly.

We recommend handwashing our products. The item is sealed and can be cleaned with a damp cloth and light detergent. It is advised to wipe up strong contanimants such as wine or coffee as soon as possible. 

At this time we do not offer custom orders. However, as each product is made to order, if you want a slight change then email us to see if this is possible!

At the moment we do not run any classes or online tutorials. We are hoping to do some workshops in the near future so keep your eyes peeled!

Yes, we try and ship to as many countries as possible! Price is calculated at checkout depending on location/ weight of the order. Please check out our delivery page for more information.

Our products are nearly all made to order, but we aim to get them out to you as soon as possible! Most orders will be made within 3-5 working days then will be shipped and take another 3-5 working days within the UK and longer if international. If you have ordered several products or ordered in a busy period, this could be longer. If you need your order urgently, please email us with your order number.

Yes! The majority of our packaging is paper based. We also use bio-degradable packing peanuts that dissolve in water. Please keep, re-use or recycle our packaging if you can!

If we think our products will fit in with your shop then yes! Please visit our stockist page for more info.

Please email hello@terrazzoparazo.co.uk with your order number and photos of the product so we can send you out a replacement asap!